Privacy Policy

Privacy Policy

Your privacy is key for us, we are committed to protecting your personal information. We will be clear and open about why we collect your personal information and how we use it. Where you have choices or rights will be explained to you.

This Privacy Policy explains how Bet4Plus uses your personal information when you are using our platform.

If you do not agree with the statements contained in this Privacy Policy, please do not continue on our platform. Be aware that registering an account, placing bets and transferring funds will confirm your total agreement with our Terms and Conditions and our Privacy Policy. You have the right to stop using the website at any time; however, we may still be legally required to retain some of your personal information.

We may periodically make changes to this Privacy Policy and may notify you of such changes by posting the modified terms on our platforms. We recommend you to review this Privacy Policy regularly.

Who has your information?

Throughout this Privacy Policy, “Bet4plus” “we” “our“ and “us” refers to SkyInfotech Ltd, a limited liability company, registered in Curacao, under company number 167038 , with its registered address at Abraham de Veerstraat 9, Curaçao PO Box 3421. We control the way your personal information is collected and the purposes for which it is kept by Bet4Plus. In case of doubt or request for information about how Bet4Plus handles your personal information, please contact us: suporte@bet4plus.com.

Information we collect about you

Personally identifiable information. You provide us with this information in the process of creating an account, betting and using the services on our platform. This information is necessary to give you access to certain parts of our website and related services. This data is collected when:

  • Register an account on Bet4Plus;
  • Provide voluntarily when using the website;
  • Disclose information personally in public areas of the website;
  • Provide while contacting our customer support team;

Information includes:

  • Username;
  • First name and surname;
  • Date of birth;
  • E-mail address;
  • Home address;
  • Phone number;
  • Billing address;
  • ID documents;
  • Proof of address documents;
  • Transaction history;
  • Site usage preferences;
  • Any other information you provide to us when using our platforms;
  • Credit / Debit card details or other payment information.

Information is also required for billing and child protection purposes. You can change and update this information by contacting Customer Support. This information is for internal use only and is never passed on to third parties, except as mentioned below.

Social Features of our products

If you choose to participate in any of the social features we provide with our products (such as chat rooms), Bet4Plus may store records or process that data.

Non-personally identifying information and traffic analysis

Bet4Plus strives to make our platform as fireldy as possible and easy to find on the Internet. Bet4Plus collects data about how you use the website, which does not personally identify you. When you interact with the services, our servers maintain an activity log exclusive for you, which collects certain administrative and traffic information, including:

  • Source IP address;
  • Access time;
  • Access date;
  • Web page (s) visited (s);
  • Language;
  • Software crash reports;
  • Type of browser used;

This information is key for us to constantly improve the quality of our services.

How and why we use your personal information

We use your personal information in numerous ways that fall into the following categories :

  • To provide the products or services you requested;
  • To comply with our legal or regulatory obligations;
  • To monitor the performance of the site;
  • To provide marketing information.

Your rights regarding your personal information differ according to the category and legal basis you fall into. This section provides more information about each category, the rights it grants and how to exercise them. These rights are in bold after each category.

Providing our products and services

We use your personal information to allow you to use our sites, set up your account, participate in the online sports list, casino and to provide customer assistance. To provide our products and services, we share your information with other entities working on our behalf. Know more in the Information Sharing Section. This category covers the primary activities we need in order to provide the services you use or have signed up for. If you do not want your information to be used this way, just simply close your account. Bet4Plus will use your ID and / or proof of address to verify your data in order to protect our users from fraudulent behavior and to promote responsible gambling. We may conduct a security review at any time to validate the registration data provided by you, verify your use of the services and your financial transactions for potential violation of our Terms and Conditions and applicable law. Security analisis may include, among others, requests for a credit report and / or verification of information provided in third party databases. We are required to carry out these procedures in order to provide our products and services legally, responsibly and in accordance with the requirements established by the regulators. We cannot provide our services without carrying out these activities. If you do not want your information to be used in this way, you can simply close your account.

To monitor website’s performance

Bet4Plus uses cookies to ensure that the website works efficiently and to improve your visits. Know more in our Cookie Policy.

Marketing

With your consent, we will send you offers and promotions by email, SMS or online. We do not share your information with third parties for their own marketing. You have the right to withdraw consent or update your marketing preferences at any time.

Your rights

Your rights to rectification:

If you believe that the personal information we hold about you is incorrect, you have the right to correct it. For any information that cannot be updated through My Account, please contact us at suporte@bet4plus.com

Your right to delete:

You can request we delete your personal data when there is no convincing reason to continue processing it. This right only applies in certain circumstances; it is not a guaranteed or absolute right.

The right to delete does not apply if processing is necessary for one of the following reasons:

  • Exercise the right of freedom of speech and information;
  • Comply with legal obligation;
  • For a task performed in public interest or in exercise of official authority;
  • For archiving purposes of public interest, scientific and historical research, or statistical purposes where the elimination is likely to make it impossible or seriously impair the performance of such processing;
  • or * by the establishment, exercise or defense of legal claims.

Sharing your personal information

We may disclose your Personal Data to third parties:

  • If we have an obligation to disclose or share your personal information in order to comply with any legal or regulatory obligation;
  • To enforce or apply the terms of this or any other agreement;
  • To help us provide the products ordered, including but not limited to software providers;
  • If, by our determination, we discover that you cheated or attempted to deceive us, or other users of in any way, including but not limited to game manipulation or game fraud payment;
  • For addiction prevention research purposes (this data will be anonymous);
  • To protect our property and safety rights, our customers or others;

Where we receive your permission to do it.

Personal information collected on the services may be stored and processed in any country in which we or our affiliates, suppliers or agents maintain facilities. By using our services, you expressly agree to any transfer of information outside the country

Security

We understand the importance of security and the techniques necessary to protect the information. We store all personal information we receive directly from you in an encrypted and password-protected database, stored on our secured network, with the latest generation of active firewall software. (Our services support version 3 of SSL with 128-bit encryption). We also take steps to ensure that our subsidiaries, agents, affiliates and suppliers use security measures.

Retention

We keep personal information for as long as it’s reasonably necessary for legal or commercial purposes. By determining data retention periods, Bet4Plus takes into account local laws, contractual obligations and the expectations and requirements of our customers.

When we no longer need your personal information, we safely delete or destroy it.

Third Party Practices

We cannot guarantee the protection of any information you provide to a third party website linked to, or from the services or any information collected by third parties administering our affiliate program (if applicable) or any other program, as these third party online sites are owned and operated independently of us. Any information collected by these third parties is detained by that third party’s privacy policy, if any. Our website may contain links to other websites that are outside of our control and are not covered by this Privacy Policy. If you access other sites using the links provided, the operators of those sites may collect information from you that will be used by them in accordance with their privacy policy, which may differ from ours.

Google Analytics

The services contained in this section allow the owner to monitor and analyze web traffic and can be used to track user behavior.

Google Analytics (Google Inc.):

Google Analytics is a web analytics service provided by Google Inc. (“Google”). Google uses the data collected to track and examine the use of Bet4Plus, prepare reports on its activities and share them with other Google services. Google may use the data collected to contextualize and personalize the ads of its own advertising network. Personal data collected: cookies and usage data.

The services operate “as is” and “as available” without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and constantly changing nature of our technology and business, we cannot guarantee, nor do we claim, that there will be error-free performance in relation to the privacy of your personal information, and we will not be responsible for any indirect and incidental, consequential or punitive damages related to the use or release of this personal information.

Legal Notice

The services operate “as is” and “as available” without liability of any kind. We are not responsible for events beyond our direct control. Due to the complex and constantly changing nature of our technology and business, we cannot guarantee, nor do we claim, that there will be error-free performance in relation to the privacy of your personal information, and we will not be responsible for any indirect and incidental, consequential or punitive damages related to the use or release of this personal information.

Changes to our Privacy Statement

We may update this policy periodically, so please review it frequently. If any changes are made to this privacy policy, we will make every effort to inform you in advance by email, notice on the website or other agreed communication channels. We will communicate changes in advance, providing an adequate amount of time for you to consider and understand the changes before they become effective. We will not apply material changes to the Privacy Policy without your express consent. If you refuse to accept changes to the Privacy Policy or do not accept the changes on time, we may not be able to continue providing some or all of the products and services.